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Getting StartedUsage & Minutes

Usage & Minutes

How Lugalink's monthly coaching minutes work—free allowance, the welcome bonus, plan limits, top-ups, and what happens when you run out.

Usage & Minutes

Lugalink measures your AI coaching in conversation minutes—the time you spend actually speaking with the Agent Coach and in course speaking practice. Every plan comes with a monthly allowance, and you can always see where you stand in the app.

Where to Check Your Usage

Open App → Usage to see:

  • Minutes used and minutes remaining this billing period
  • Your one-time welcome-bonus balance (Free plan)
  • Any top-up minutes you've purchased
  • When your monthly allowance next resets

Your Monthly Allowance

Each plan includes a fixed amount of coaching time per month:

PlanMonthly allowance
Free30 minutes
Starter3 hours (180 minutes)
Plus6 hours (360 minutes)
Pro14 hours (840 minutes)

Your allowance resets at the start of each billing period. Unused monthly minutes do not roll over.

The Free Welcome Bonus

New Free accounts also get a one-time 60-minute welcome bonus. It's there to get you speaking in your first week, so it's used before your monthly 30 minutes. The welcome bonus is granted once and is not refilled on monthly reset.

When You Run Low

Keep an eye on the Usage page (App → Usage)—once you pass 80% of your monthly allowance it shows a heads-up that you're approaching your limit, alongside a live progress bar of minutes used.

When your allowance is fully used, practice pauses—your active session ends and you'll see a notice that you've reached your monthly limit. A small grace buffer lets your current sentence finish cleanly. To keep going before your next monthly reset, you can:

  • Buy a top-up pack — 150 extra minutes (2.5 hours) for $9, available to any plan including Free. See Upgrading Your Plan.
  • Upgrade your plan — move to a higher tier with a larger monthly allowance.

Top-up minutes are used after your monthly allowance is exhausted, and they never expire—they carry over between billing periods until you spend them.

Per-Session Limit

On paid plans, a single conversation can run up to 2 hours. This per-session cap simply prevents a session that's accidentally left open from quietly draining your minutes; you can immediately start a new session afterward.

Tips for Making Minutes Count

  • Warm up before you connect. Decide what you want to practice so your speaking time goes to conversation, not setup.
  • End sessions you're done with. Closing the session stops the clock right away.
  • Use the welcome bonus early. On the Free plan, your first week is the best time to dive in.